Terms of service

Terms of Service

Last Updated: January 2026

Welcome to Prospek. These Terms of Service govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by the following terms and conditions.

Please read them carefully.

1. Overview

This website is operated by Prospek. Throughout the site, the terms “we”, “us” and “our” refer to Prospek. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

If you do not agree to all the terms and conditions, you may not access the website or use any services.

2. Eligibility

By using this website, you confirm that you are at least the age of majority in your state or province of residence and that you have given consent for any minor dependents to use this site.

3. Product Information & Use Disclaimer

Prospek products are designed for personal wellness and general scalp care purposes only.

Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease. Any information provided on this site is for general informational purposes only and should not be considered medical advice.

Always consult a qualified healthcare professional before beginning any new wellness routine.

4. Orders & Payments

All orders placed through our website are subject to acceptance and availability.

We reserve the right to refuse or cancel any order for any reason including but not limited to product availability, errors in pricing or product information, or suspected fraud.

We accept secure payments through approved payment providers including major credit cards and PayPal.

5. Shipping Policy

We currently ship within the United States only.

Free shipping is offered on all U.S. orders. Delivery times may vary depending on location and fulfillment provider. We are not responsible for delays caused by carriers or customs processing.

6. Returns & Refunds

Return and refund eligibility is subject to our Return Policy. Please review our Return Policy page for full details.

We reserve the right to refuse returns that do not meet our policy requirements.

7. Intellectual Property

All content on this website including but not limited to text, images, logos, graphics, and design elements is the property of Prospek and is protected by intellectual property laws.

You may not reproduce, distribute, or exploit any content without our prior written consent.

8. User Conduct

You agree not to use our website for any unlawful purpose or to violate any laws in your jurisdiction.

Any misuse, abuse, or interference with our website or services may result in termination of access.

9. Limitation of Liability

Prospek shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or products.

Use of our products is at your own discretion and risk.

10. Third-Party Services

We may use third-party services including Shopify, payment processors, and fulfillment providers. These services have their own terms and privacy policies.

We are not responsible for the practices of third-party services.

11. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time. Updates will be posted on this page.

Continued use of the website following any changes constitutes acceptance of those changes.

12. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of the United States.